FAQ

WHAT IS YOUR RETURN/REFUND AND REPLACEMENT POLICY

We offer a 10 day refund and exchange policy, which is applicable to most products sold on belloria.com. Please refer our returns policy for more details.

CAN I CANCEL AN ORDER OR AN ITEM

Yes, you can cancel the order fully or partially before it is shipped. However, additions to an order, or changes to the item ordered, are not possible.

WHAT HAPPENS IF AN ITEM I HAVE ORDERED IS OUT OF STOCK

If the item is out of stock when you are trying to add it to your shopping bag, you will be informed immediately and the item won’t get added to the shopping bag.
However, if the item goes out of stock after it has been added to your shopping bag but before check out is completed, you will be informed at the time of check out. You would then need to remove it from your bag before proceeding to check out.

HOW DO I PLACE A COD ORDER

All items that have the “COD Available” indicated are eligible for Cash on Delivery payment option. Add the item(s) to your cart and proceed to checkout. Please note that if your shopping cart contains items which are not eligible for COD payment option, you’ll not be able to continue further. In such a case, please create separate cart for products not eligible for COD and make payment for those using other options.
When prompted to choose a Payment Option, select “Pay By Cash on Delivery”.

DO YOU ACCEPT DEBIT CARDS

Yes, we accept debit cards(If your issuer bank permits online transactions.)

HOW CAN I MAKE A PAYMENT

We accept VISA & MASTERCARD, or Amercian Express Credit Cards and Debit Cards (if your issuing bank has enabled them for online transaction)
Netbanking with over 20 major banks
Gift Card
E-Gift Vouchers

HOW DO I SHOP AT WWW.BELLORIA.COM

You can visit our How do I shop section accessible from the link at the bottom of any page.

HOW CAN I CONTACT WWW.BELLORIA.COM?

You can write to us at customercare@belloria.com for any queries about belloria.com.

WHO CAN BUY FROM BELLORIA.COM

To be able to shop at Belloria.com, you should be above 18 years of age and legally allowed, by the laws governing your land, to shop in India. You need to have a valid credit card or debit card (VISA, MASTERCARD or American Express) or have a net banking account with one of the banks enabled on our payment gateway.